National Engravers, Inc. 

Position:– Order Processing & Procurement Oversight Manager
Location: Elgin, IL • On-site
Hours: Full-time
Reports To: Purchasing Manager

Position Summary

The Order Processing & Procurement Oversight Manager is responsible for organizing, validating, and preparing all orders prior to production, ensuring complete and accurate documentation, artwork, components, and shipping requirements. This role also oversees all promotional product purchasing and external vendor sourcing—specifically reviewing overseas imports for quality, compliance, and cost efficiency.

Responsibilities

1. Order Screening & Validation
   • Ensures all relevant pre-sale information is captured in either CRM or Shopworks (for future reference orders).
   • Reviews all new orders for in-house production readiness.
   • Screens orders requiring subcontracting or external vendor involvement.
   • Confirms completeness of order components, artwork, templates, and shipping data.
2. Rush Order Management
   • Oversees all rush orders with high-touch communication across sales, production, art, and shipping.
   • Ensures expedited workflows are coordinated and documented.
3. Cross Department Liaison (Sales / Art / Purchasing)
   • Resolves issues related to incomplete order components or missing information.
   • Communicates with vendors and customers when clarification or escalation is required.
   • Works with purchasing to arrange subcontractor involvement when needed.
   • Interacts directly with vendors to verify shipment dates, confirm order completeness, and validate expected arrival dates.
4. Promotional Product & Overseas Import Review
   • Reviews all promotional product orders for accuracy, feasibility, and vendor alignment.
   • Evaluates external vendor quotes, lead times, and product specifications—domestic and international.
   • Reviews all overseas import purchases for:
   • • Quality and compliance
     • Cost competitiveness
     • Production suitability
     • Risk factors (delays, customs, reliability)
   • Works with purchasing to ensure overseas vendors meet National Engravers’ standards for consistency, communication, and reliability.
   • Flags any import-related issues that may affect customer deadlines or production capacity.

   • Confirms overseas vendor shipment timelines, completeness of goods, and expected delivery windows to prevent production delays.

Order Processing & Procurement Oversight Manager - National Engravers, Inc.

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